Description

Must-Have Skills:

• ServiceNow Technical Architecture & Platform Advisory
• ServiceNow Platform Administration & Stability Management
• Technical Architecture Blueprint & Solution Design
• ServiceNow Configuration, Development & Integration
• Platform Performance Monitoring & Troubleshooting
• Upgrade Planning, Execution & Platform Maintenance
• Instance Security, User/Group Access & ACLs
• Requirements Gathering & Stakeholder Management
• System Integration Design & Technical Requirements
• High-Level Technical Design & Architecture Documentation
• Runbooks, Knowledge Articles & Technical Documentation
• Client-Facing Technical Leadership & SME Support

Preferred Experience:

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)
• Logistics and Transportation Management Systems (TMS) experience
• Enterprise Solution & Functional Architecture
• ServiceNow production and non-production environment management
• Experience working with Product Owners, Developers, BAs and Delivery Teams
• Platform governance, performance optimization and upgrade initiatives

Education: Bachelor's Degree in Computer Science, Information Technology, or related field preferred

Key Skills

Education

Bachelor's degree