Description

You will lead the technical architecture and strategic direction of the ServiceNow platform, aligning it with business goals and guiding development teams across multiple modules.

This role is on-site.

Responsibilities

• Design platform trajectory and maintain the product roadmap.
• Define technical governance, data management strategies, and development standards.
• Guide teams building solutions in ITSM, ITOM, HRSD, SPM, GRC, and SecOps.
• Interface with IT and business leads to ensure platform value delivery.
• Create and maintain technical documentation within the Knowledge Base.

Required Skills

• ServiceNow Certified Technical Architect (CTA) certification.
• 6+ years of experience on the ServiceNow platform in senior roles.
• 6+ years building and maintaining REST APIs.
• 6+ years with JavaScript, HTML, CSS, AJAX, HTTP, and XML.
• 6+ years with SQL and relational databases.
• 4+ years with ITSM and ITOM modules.
• 2+ years with HRSD, GRC, and Security Operations modules.
• 2+ years architecting complex solutions on ServiceNow.
• ServiceNow Certified Developer and Certified Administrator certifications.

Preferred Skills

• Experience with AI implementation and a genuine interest in AI technologies.
• Experience with Strategic Portfolio Management (SPM).

Key Skills

Education

Any Graduate