Description

Jd
 

• Lead ServiceNow solution architecture with expertise in IRM/GRC, CRM/HRSD, and AI/ML capabilities, ensuring successful enterprise implementations and production deployments.
• Design and deliver AI-first solutions, including GenAI and AI Agent use cases, to accelerate customer adoption and time-to-value on the ServiceNow platform.
• Collaborate with product, engineering, delivery, and partner teams to develop, pilot, and scale innovative implementation frameworks and best practices.
• Provide technical guidance to enterprise customers and system integrators while contributing to enablement materials, reference architectures, and thought leadership content.
• Drive customer success through strong communication, problem-solving, Agile delivery practices, and a customer-centric approach, with flexibility to travel up to 50% as needed

Key Skills

Education

Any Graduate