Description

Key Responsibilities

• Design and develop ServiceNow solutions aligned with business needs
• Enhance ITSM workflows and automate operational processes
• Integrate ServiceNow with external systems using REST APIs
• Collaborate with cross-functional teams to improve service delivery
• Support and optimize ServiceNow platform performance

Required Experience

• 3–6 years of ServiceNow development experience
• Strong expertise in ITSM with exposure to ITOM, CMDB, or Service Catalog
• Hands-on experience with JavaScript, REST APIs, and integrations
• Understanding of cloud environments ( AWS, Azure, Client) and their integration with ITSM workflows
• Experience in managed services, MSP, or enterprise IT environments (preferred)
• Strong problem-solving skills and ability to thrive in a fast-paced setting

Key Skills

Education

Bachelor's degree