Description

You will maintain and scale a large enterprise ServiceNow platform.

Responsibilities

• Configure and tune observability platforms to streamline alerting and proactive issue identification.
• Automate manual activities as new platform features are released.
• Maintain the functional test suite to ensure completeness and execution speed.
• Expand performance and load testing capabilities to simulate production use.
• Perform root cause analysis and manage actionable follow-ups, metrics, and SLAs/SLOs.

Required Skills

• 3+ years in an SRE or operational role running a large enterprise platform.
• 5+ years of experience working with Linux.
• 5+ years of scripting experience in Python, Shell, Bash, or Ksh.
• 3+ years of software development experience using Java on Linux.
• Extensive experience customizing automation scripts, specifically with Ansible.
• Experience with DevOps CI/CD tools including Git and Jenkins.
• Proficiency with API, web services, and microservices development.
• Strong architecture, design, and algorithmic problem-solving skills.
• BS/MS degree in Computer Science or a related technical field.

Preferred Skills

• Experience with Docker, Kubernetes, or OpenShift.
• Experience with Oracle or MongoDB.
• Java Spring Framework development experience.
• Experience with Configuration Management tools like Chef, Puppet, or SaltStack.
• Experience with Splunk, Grafana, or Prometheus.
• Experience writing automation tests.

Key Skills

Education

BS/MS degree in Computer Science