Description

You will lead ServiceNow technical delivery, focusing on ITSM, Virtual Agent, and the Now Platform.

Responsibilities

• Design, build, and deploy ServiceNow solutions including Client Scripts, Business Rules, UI Actions, and Flow Designer.
• Lead new implementations, enhancements, and backlog development while supporting platform upgrades and CMDB stability.
• Build and maintain integrations with enterprise systems using REST APIs and other mechanisms.
• Implement Service Portal solutions using AngularJS and leverage Now Assist for AI-driven capabilities.
• Coach developers and administrators, and participate in Agile sprint planning, code reviews, and UAT.

Required Skills

• 6-8 years of hands-on ServiceNow development experience with a minimum of 2 end-to-end ITSM and Virtual Agent implementations.
• Expertise in client-side and server-side JavaScript, Glide scripting, HTML, CSS, and XML.
• Strong knowledge of ServiceNow modules including HRSD, CSM, and SecOps.
• Proven experience with REST integrations and Agile delivery models.
• Ability to translate business requirements into technical solutions and work across distributed teams.
• Experience reducing customizations while supporting Cloud Discovery and platform stability.
• Bachelor’s degree or equivalent graduation.

Key Skills

Education

Any Gradute