Description

Design, build, and oversee custom ServiceNow solutions while leading technical teams and defining platform patterns.

This role is hybrid.

Responsibilities

• Design, develop, and customize solutions on the ServiceNow platform.
• Lead technical teams and provide architectural guidance throughout the project lifecycle.
• Develop and manage complex ServiceNow integrations using REST APIs.
• Analyze and resolve platform issues, ensuring optimal performance and stability.
• Review Health Scan and Instance Scan reports and implement recommended improvements.

Required Skills

• 8+ years of hands-on experience in ServiceNow development and customization.
• Strong experience with ServiceNow ITSM development and integrations using REST APIs.
• Strong expertise in ServiceNow platform development, troubleshooting, upgrades, and patching.
• Experience with JavaScript development within the ServiceNow platform.
• Knowledge of Domain Separation and Scoped Application management.
• Experience with the ServiceNow development lifecycle and outcome-based planning.
• Ability to identify and implement platform performance improvements using Instance Observer.

Preferred Skills

• Experience with ServiceNow DevOps, CI/CD, and integrations.
• Experience interpreting ServiceNow Health Scan and Instance Scan reports and providing remediation solutions.
• Proven ability to lead and mentor ServiceNow engineering teams.

Key Skills

Education

Any Graduate