You will lead the technical architecture and delivery of ServiceNow solutions across ITSM, ITOM, ITAM, and CMDB domains.
This role is remote.
Responsibilities
- Define and enforce ServiceNow best practices and platform governance standards.
- Architect Service Catalog, Workflow, and Service Portal implementations.
- Design and implement integrations using IntegrationHub and REST/SOAP APIs.
- Develop complex scripts using JavaScript and Glide API.
- Ensure scalable and secure solution design across the ServiceNow platform.
Required Skills
- 14+ years of IT experience.
- Deep expertise in ServiceNow Technical Architecture.
- Strong proficiency in ITSM, ITOM, ITAM, and CMDB modules.
- Hands-on experience with JavaScript, Glide API, and Service Portal.
- Proven track record with REST/SOAP integrations and IntegrationHub.
- Ability to drive platform governance and architectural decisions.
Preferred Skills
- Experience with large-scale ServiceNow transformations.
- Background in enterprise IT service management.