Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance