Description

Lead the design, development, and implementation of ServiceNow solutions to solve complex business issues.

This role is hybrid.

Responsibilities

• Design, develop, and implement ServiceNow modules including ITSM, CSM, ITOM, SecOps, ITSB, ITBM, and ITAM.
• Build new applications and integrations from initiation through completion based on customer requirements.
• Develop workflows and scripts to customize applications and automate business processes.
• Own code quality across the lifecycle: design, implementation, test automation, and delivery.
• Mentor the development team and drive process optimization through automation.

Required Skills

• 7+ years of ServiceNow Design and Development experience (excluding support/admin roles).
• Proven experience developing workflows and scripts within ServiceNow platforms.
• Hands-on experience integrating third-party APIs.
• Strong understanding of ServiceNow ITSM and GRC development.
• Ability to translate business requirements into technical specifications and engage with Architects.
• Experience solving complex problems in an agile environment with a focus on code quality and reusability.
• B.E/B.Tech/M.C.A/MSc in Computer Science/IT or equivalent.

Preferred Skills

• Experience with ITSB, ITBM, ITAM, and ITOM modules.

Key Skills

Education

Any Graduate