Description

You will lead the technical design and implementation of ServiceNow solutions, ensuring architectural integrity and governance.

This role is on-site.

Responsibilities

• Design and implement ServiceNow architecture, CMDB, and ACLs.
• Map ITIL/ITSM processes to ServiceNow functionalities.
• Develop and maintain Business Rules, Script Includes, Glide APIs, and Client Scripts.
• Configure UI Policies, UI Actions, Flow Designer, and Service Catalog.
• Manage CI/CD pipelines, Update Sets, and application lifecycle.

Required Skills

• 5+ years of hands-on ServiceNow development experience.
• Deep expertise in ServiceNow architecture and CMDB governance.
• Proficiency with ITIL/ITSM processes.
• Strong command of Script Includes, Glide APIs, and Business Rules.
• Experience with Flow Designer, Workflow Design, and Integrations.
• Familiarity with CI/CD and Update Set management.

Preferred Skills

• Experience with ITOM, HRSD, FSM, or CSM modules.

Key Skills

Education

Not specified