Description

You will lead technical design and implementation for the ServiceNow platform in an enterprise multitier production environment.

Responsibilities

• Design solutions and provide domain architecture for ServiceNow projects, ensuring technical feasibility.
• Validate requirements, highlight discrepancies, and provide end-to-end guidance on modular implementation.
• Develop and review customizations using Client and Server APIs (GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord).
• Participate in requirement gathering meetings and provide technical inputs to developers.
• Ensure information accuracy and implement best practices for ITSM, CMDB, and integration modules.

Required Skills

• 8-12 years of total IT industry experience, including 5-8 years with the ServiceNow platform.
• Hands-on expertise in ServiceNow modules: ITSM, Integration, and CMDB.
• Proficiency in Client and Server API development (GlideRecord, GlideAggregate, GlideForm, GlideDialogWindow).
• Experience in enterprise-wide, multitier ServiceNow production environments.
• ServiceNow Administration Certification.
• ServiceNow Implementation Specialist Certification (various tracks).
• Bachelor’s degree in any discipline.

Preferred Skills

• Experience with other ServiceNow specialized certifications beyond Administration and Implementation.
• Proven track record in requirement analysis and solution design for large-scale deployments.

Key Skills

Education

Any Gradute