Description

Lead technical strategy and execution for the ServiceNow platform, guiding teams and influencing architectural decisions across multiple modules.

This role is remote.

Responsibilities

• Guide technical teams and influence platform-wide architectural decisions.
• Analyze, document, and present complex technical issues to senior leadership.
• Drive progress tracking, reporting, and dashboard creation for management visibility.
• Contribute to roadmap planning, automation initiatives, and cost optimization.
• Collaborate with managers to drive process and tool improvements.

Required Skills

• Strong ServiceNow platform-wide technical expertise across multiple modules.
• 5+ years of proven leadership experience in guiding technical teams.
• Ability to analyze and document technical issues for senior stakeholders.
• Experience in creating progress reports and management dashboards.
• Knowledge of automation initiatives and strategic decision-making.
• Focus on cost optimization, performance improvement, and platform scalability.
• Strong collaboration skills to work with managers and drive improvements.

Preferred Skills

• Experience with resourcing visibility and management support.

Key Skills

Education

Any Gradute