ServiceNow Technical Specialist

Lead the design, development, and administration of the ServiceNow platform to support business requirements.

Responsibilities

• Design and develop ServiceNow applications, including form design, workflow creation, and custom scripting.
• Customize modules for incident, change, and problem management to meet specific business needs.
• Build and maintain integrations between ServiceNow and external systems using web services and APIs.
• Troubleshoot and debug issues related to scripts, workflows, and platform integrations.
• Document all configurations, customizations, and integrations while participating in system upgrades and maintenance.

Required Skills

• 5+ years of experience in ServiceNow development and administration.
• Hands-on experience with ServiceNow configuration and customization.
• Proven ability to develop and manage system integrations via APIs and web services.
• Strong troubleshooting skills for debugging complex scripts and workflows.
• Experience implementing coding standards and testing procedures.
• Ability to translate requirements from business analysts and project managers into technical solutions.

Preferred Skills

• Any Graduate degree.