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SRS Consulting Inc Logo
ServiceNow UI Developer

SRS Consulting Inc

 

Santa Clara, CA, USA

Posted On: 4 days ago
Experience: 8+ years
Availability: Remote
Openings: 1
Category: ServiceNow UI Developer
Tenure: No Preference/Any
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Description

Experience

  • 8+ years of ServiceNow development experience(Full Stack Developer).
  • Minimum 3+ years of hands-on experience with UI Builder and Workspace development.
  • Experience in CSP, CSM, Impact, custom applications, or similar ServiceNow product implementations is preferred.
  • Experience in platform migration, workspace migration, and legacy portal modernization initiatives.
  • Strong experience in Scripting & Technical skills.

 

Key Responsibilities

  • Design and develop scalable user experiences using ServiceNow UI Builder.
  • Build and configure Workspaces, Pages, Macro Components, Custom Components, and reusable UI patterns.
  • Develop and maintain Data Brokers, Client State Parameters, Event Mappings, and Declarative Actions.
  • Create responsive and user-friendly interfaces aligned with business requirements and UX standards.
  • Collaborate with Product Owners, Business Analysts, Architects, and UX teams to translate requirements into solutions.
  • Participate in migration and modernization initiatives from Service Portal and legacy experiences to UI Builder.
  • Develop and support integrations using REST APIs, Scripted APIs, and Integration Hub.
  • Troubleshoot application issues and provide production support when required.
  • Follow ServiceNow development best practices, code reviews, and platform governance standards.
  • Contribute to technical design discussions and solution architecture reviews.

 

Required Technical Skills

ServiceNow UI Builder

  • UI Builder Page Development
  • Macro Components
  • Custom Components
  • Workspaces and Configurable Workspaces
  • Data Brokers and Transform Data Brokers
  • Client State Parameters
  • Event Mappings
  • Declarative Actions
  • Component Composition
  • UX Framework Concepts

 

ServiceNow Platform

  • Script Includes
  • Business Rules
  • Client Scripts
  • UI Policies
  • ACLs
  • Flow Designer
  • Integration Hub
  • Service Catalog
  • GlideRecord APIs

 

Front-End Development

  • JavaScript
  • HTML5
  • CSS3 / SCSS
  • JSON Configuration
  • Web Components
  • Experience with Lit Framework is a plus

 

Integrations

  • REST APIs
  • Scripted REST APIs
  • JSON-based integrations
  • Third-party system integrations

 

Migration Experience

  • Service Portal to UI Builder Migration
  • Workspace Modernization
  • Data Migration and Transformation
  • Legacy UI Consolidation
  • Upgrade and release support activities

 

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • CIS-CSM certification is an advantage
  • Experience working in Agile/Scrum environments
  • Exposure to Customer Service Management (CSM), Impact, Customer Success, or related ServiceNow products

 

Soft Skills

  • Strong communication and stakeholder management skills
  • Ability to work independently and drive deliverables
  • Strong analytical and problem-solving capabilities
  • Experience working with global teams and customer-facing engagements

 

Nice to Have

  • AI/Now Assist exposure
  • Playbooks and Next Experience framework knowledge
  • Experience with Performance Analytics
  • Exposure to ServiceNow Impact or CSP implementations
  • Experience building reusable UI component libraries
  • Experience in Custom Apps implementations

Education

Any Graduate

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