Description

What You'll Do
 

• Design, develop, and maintain automation test scripts using AccelQ
• Perform functional, integration, regression, and validation testing
• Validate Salesforce Service Cloud features including Case Management, Omni‑Channel, Knowledge Base, and Service Console
• Execute validation testing using Valgenesys to ensure data integrity and compliance
• Conduct API testing using REST and SOAP services
• Validate integrations between Salesforce and external systems
• Collaborate with development, BA, and QA teams to ensure full test coverage
• Manage the defect lifecycle and track issues to resolution
• Support Salesforce release management and deployment validations
• Prepare test plans, test cases, automation reports, and QA documentation
   

Expertise You'll Bring
 

• 5–8 years of overall QA experience with 3+ years in Salesforce testing
• Strong understanding of Salesforce Service Cloud functionality
• Hands-on experience with AccelQ automation for Salesforce
• Experience performing validation testing using Valgenesys
• Proficiency in API testing using tools such as Postman
• Experience working in Agile/Scrum environments using tools like JIRA
• Strong analytical, troubleshooting, and problem‑solving skills
• Bachelor’s degree in computer science, Information Technology, or related field
• Preferred certifications: Salesforce Certified Administrator, ISTQB, AccelQ
• Nice to have experience with CI/CD pipelines, DevOps tools, and Lightning component testing

Key Skills

Education

Any Graduate