Description

Own the technical architecture for the Salesforce Enterprise Service Cloud implementation, converting product requirements into scalable blueprints.

This role is on-site.

Responsibilities

• Design end-to-end solutions using configuration, Apex, Triggers, Visualforce, and Lightning components.
• Lead conceptual solution design to address business process gaps and improve features.
• Manage and recommend changes to integrations between Salesforce and external platforms.
• Mentor junior analysts and communicate technical solutions to C-level executives.
• Provide input to vendor contract negotiations and manage vendor interactions.

Required Skills

• 5+ years of experience in Salesforce architecture and development.
• Expertise in technical solution design and architecting frameworks.
• Hands-on development with Apex Classes, Triggers, Visualforce, and Lightning components.
• Deep understanding of Salesforce data models, role hierarchies, sharing, and security models.
• Proficiency in creating design artifacts using UML.
• Ability to translate business processes into technical requirements and prototypes.
• Experience managing integrations between Salesforce and third-party technologies.

Preferred Skills

• Experience in vendor selection and technical team hiring.

Key Skills

Education

Any Graduate