Description

You will lead the technical execution of email campaign programs and manage offshore teams.

Responsibilities

• Own the end-to-end email campaign program by working directly with business leaders and stakeholders to define requirements.
• Build and troubleshoot complex customer journeys within Journey Builder.
• Execute data segmentation and audience quality checks using SQL Query and Automation Studio.
• Develop responsive HTML/CSS email templates and troubleshoot client-specific rendering limitations.
• Manage offshore technical resources to ensure delivery.

Required Skills

• 5-8 years of technical expertise in Salesforce Marketing Cloud.
• Extensive experience with Marketing Cloud SQL Query and Automation Studio activities.
• Proficiency in building and troubleshooting complex Journey Builder workflows.
• Hands-on experience with Interaction Studio and Automation Studio.
• Strong knowledge of HTML and CSS for coding responsive emails.
• Deep understanding of how SFMC integrates with other Salesforce platforms.
• Ability to troubleshoot email client limitations and technical delivery issues.
• Effective communication skills for stakeholder management.

Preferred Skills

• Exposure to Email Studio Content Builder.
• Experience with DatoRama.

Key Skills

Education

Any Graduate