Description

Responsibilities:

• Drive the discovery, realignment, and refresh of a significant amount of SharePoint efforts and activities from a long-term previous contractor.
• Collaborate with the Business Process Engineering and Knowledge Management teams to correct orphaned and abandoned SharePoint sites/pages.
• Develop and clean up dashboards and reporting to provide increased clarity, insight, and value to both management and clients.
• Work with Program Senior Leadership to validate existing and additional metrics and reporting formats.
• Report to the Common Services Delivery Program Manager and participate in meetings, presentations, and reports as required.
• Support the development and maintenance of solutions to customer business/management/process problems.
• Create user accounts and groups for SharePoint site access.
• Maintain the access integrity of SharePoint sites used to manage full-scale program execution projects.
• Perform daily, weekly, and monthly administrative tasks to maintain SharePoint health through data purging, archiving, and logging initiatives.
• Develop documentation, including user guides, technical documentation, and administration manuals for SharePoint sites and tools.
• Analyze program metrics to identify areas for process improvement.
• Perform minor troubleshooting activities to support site users.

Required Qualifications:

• High school diploma or equivalent and 2-4 years of prior relevant experience.
• Excellent communication skills, both written and oral, to interface with customers and peers.
• Proficient knowledge of computer systems, SQL databases, SharePoint, and Microsoft Excel.
• Bachelor's degree in a relevant field (Management, Information Technology, Computer Science, Engineering) and 8 years of SharePoint and other relevant experience.

Experience

• Analysis and cleanup/restructuring/refresh of existing SharePoint data sources, reports, and dashboards.
• Proven experience working independently and with multiple teams to achieve improvement and realignment in a high-visibility role under tight deadlines.
• Experience in preparing and delivering presentations to senior levels.
• Seasoned in metrics analysis, development, and data sources.
• History of producing new dashboards and enhancing existing dashboards.
• Extensive experience in SharePoint report production.
• Experience in training small teams in SharePoint report production

Key Skills

Education

Bachelor's degree