Description

Role: SIAM delivery Lead 

Location: Charlotte, NC/Onsite 

Key Responsibilities: 

• We are looking for SIAM delivery lead, candidate should have 12+ yrs. of Overall experience in IT / ITES industry,
  5+ years of relevant Multi Supplier Integration/ SIAM experience working on Design, Implementation, Governance and Delivery Operations.
• Candidates must have a thorough knowledge of Service Integration and Management (SIAM) principles. They also need to have a deep understanding of Service Management and governance frameworks, to make sure they are in line with best practices.
• Extensive experience with SIAM & ServiceNow
• Knowledge and deep understanding of IT Infrastructure Library offerings (ITIL 4)
• Knowledge and deep understanding of ITSM Information Technology Service Management
• 10-12yrs of exp in ITIL Based Service Management practices. understanding of industry practices and international standards
• Service Integration and Management (SIAM) Professional Certified, ITIL V3 Expert, ITIL 4 Managing Professional

Key Skills

Education

Not specified