Description

Key Responsibilities:

·        Manage and maintain multiple non-production test environments supporting hybrid billing systems (Samson and associated platforms).

·        Design and document environment topologies, dependencies, and infrastructure provisioning specifications.

·        Perform installation, configuration, patching, and upgrades for OS, middleware, and applications in hybrid environments.

·        Manage IP routing, firewalls, DNS, load balancers, VPNs, and secure network connectivity.

·        Implement and maintain observability using Prometheus, Grafana, ELK, Splunk, or Datadog.

·        Develop scripts and tools (Python, Bash, Ansible, Terraform) for automation, monitoring, and deployment.

·        Design automated alerting, escalation, and remediation processes for critical systems.

·        Ensure adherence to data protection, access control, and compliance standards.

·        Collaborate with QA, Dev, and Ops teams to ensure test environment readiness and uptime.

Required Qualifications:

·        Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

·        5+ years in system administration or site reliability engineering within enterprise systems.

·        Strong Linux/Unix administration, scripting, and service management skills.

·        Proficiency in IP network engineering: routing, VLANs, load balancing, VPNs, SSL, DNS.

·        Experience with cloud infrastructure (AWS, Azure, Oracle Cloud) and containerization (Docker, Kubernetes).

·        Expertise in observability tools (Prometheus, Grafana, Datadog, ELK, or Splunk).

·        Automation and configuration experience using Python, Bash, Ansible, or Terraform.

·        CI/CD and infrastructure-as-code (IaC) pipeline familiarity

Key Skills

Education

Bachelor's degree