Description

You will own the reliability and operational health of large-scale production systems.

Responsibilities

• Troubleshoot and fix application failures, performance degradation, code issues, cloud, batch, infra, DB, and network failures.
• Initiate and drive incident response for outages and major incidents, ensuring service restoration quickly.
• Manage Incident, Problem, Release, and Change management processes effectively.
• Own and deliver assigned user stories, which include debugging, issue analysis, code fixes, and SOP documentation.
• Build monitoring solutions using APM tools and automate day-to-day operational tasks.

Required Skills

• 10+ years of experience working with distributed systems, microservices, and configuration management.
• Hands-on experience troubleshooting Linux/Unix environments.
• Strong experience with at least one language: Java, C#, or .NET.
• Expertise in cloud platforms: AWS, GCP, Azure Cloud, or PCF.
• Proficiency in scripting using Shell, PowerShell, or Python.
• Experience with monitoring tools such as Splunk, AppDynamics, Thousand Eyes, and Grafana.
• Solid understanding of networking concepts (TCP/IP, SSL/TLS, Load Balancers).
• Experience performing production deployments using CI/CD pipelines.

Key Skills

Education

Bachelor's degree