Description

You will own the reliability and operational health of large-scale production systems.

This role is on-site.

Responsibilities

• Troubleshoot and fix application failures, performance degradation, and infrastructure issues across cloud, batch, database, and network layers.
• Initiate and drive incident response for outages and major incidents, ensuring rapid service restoration.
• Manage Incident, Problem, Release, and Change management processes effectively.
• Debug, analyze issues, write code fixes, and document SOPs for assigned user stories.
• Build monitoring solutions using APM tools and automate day-to-day operational tasks.

Required Skills

• 10+ years of experience working with distributed systems, microservices, and configuration management.
• Hands-on experience troubleshooting Linux/Unix environments.
• Strong programming experience in at least one language: Java, C#, or .NET.
• Expertise in cloud platforms: AWS, GCP, Azure Cloud, or PCF.
• Proficiency in scripting using Shell, PowerShell, or Python.
• Experience with monitoring tools such as Splunk, AppDynamics, ThousandEyes, and Grafana.
• Solid understanding of networking concepts (TCP/IP, SSL/TLS, Load Balancers).
• Experience performing production deployments using CI/CD pipelines.

Preferred Skills

• Bachelor's degree in Engineering or related field.
• Experience with ITRS monitoring solutions.

Key Skills

Education

Bachelor's degree