Description

You will own the reliability, performance, and scalability of the Managed Services infrastructure.

Responsibilities

• Maintain operational excellence through root cause analysis and post-incident reviews.
• Build and maintain observability frameworks to monitor distributed systems and microservices.
• Define and track SLIs, SLOs, and Error Budgets to balance reliability with innovation.
• Automate operational tasks and optimize processes using Python and Ansible.
• Manage Kubernetes clusters, containerized environments, and service-to-service communication.

Required Skills

• 5+ years of experience in reliability engineering or systems administration.
• Proficiency in Linux administration, including system tuning, SSH, and log analysis.
• Hands-on experience with Kubernetes and container orchestration.
• Strong automation skills using Ansible and Python scripting.
• Expertise in monitoring and observability tools including Prometheus, Grafana, and Dynatrace.
• Deep understanding of networking protocols and Layer 1-3 troubleshooting.
• Experience managing PKI certificates and HashiCorp Vault.
• Proven ability to instrument and analyze performance metrics in distributed architectures.

Preferred Skills

• Experience with OpenTelemetry observability frameworks.
• Familiarity with ITIL frameworks and incident management best practices.

Key Skills

Education

Any Gradute