Description

Design, build, and operate highly reliable, scalable infrastructure for a multi-tenant SaaS platform.

This role is on-site.

Responsibilities

• Automate deployment, provisioning, and operational workflows across cloud infrastructure and applications.
• Build and maintain observability systems including metrics, logging, tracing, and dashboards.
• Define and track Service Level Objectives (SLOs) and reliability metrics to drive system resilience.
• Lead incident response, root cause analysis, and blameless postmortems to improve platform stability.
• Develop internal tools and services to reduce manual effort and enhance engineering efficiency.

Required Skills

• 5+ years of experience in infrastructure development and production operations.
• Strong programming skills in Python or Go.
• Deep experience with AWS and building production systems at scale.
• Hands-on expertise with Kubernetes (EKS), Docker, Helm, CNI, and Ingress networking.
• Proficiency with Infrastructure as Code using Terraform or Terragrunt.
• Experience with CI/CD pipelines and version control (GitHub).
• Strong understanding of Linux systems and networking fundamentals.
• Familiarity with incident management practices in microservices environments.

Preferred Skills

• Experience with observability platforms such as Datadog, Prometheus, or OpenTelemetry.
• Knowledge of messaging/streaming systems (Kafka, SQS) and relational databases (Aurora, RDS).
• Experience with secure access patterns including SSO, SAML, and OAuth.

Key Skills

Education

Bachelor's degree