Description

Key Responsibilities:

• Provide IBM FileNet 5.x expertise across development, configuration, and operational support
• Execute project deployments, FileNet upgrades, and ongoing production support
• Perform IBM FileNet administration, including changes and configuration management
• Execute content mass updates using FileNet APIs
• Identify and remediate IBM FileNet vulnerabilities
• Perform FileNet Sweep operations to migrate content
• Manage integration with storage devices and storage grid technologies
• Oversee and execute deployments, troubleshooting, and support activities across environments
• Configure and maintain monitoring/alerting tools including Splunk, AppDynamics, Prometheus, and Grafana
• Support integration with cloud platforms, cloud storage, and related tools/technologies
• Utilize command line interface (CLI) tools for administration and troubleshooting

Required Skills & Experience:

• Strong hands-on experience with IBM FileNet 5.x (development, configuration, operations)
• Experience executing FileNet upgrades and providing production support
• Proficiency with FileNet APIs for content mass updates
• Experience with FileNet vulnerability remediation
• Experience with FileNet Sweep for content migration
• Experience integrating FileNet with storage devices/storage grid solutions
• Working knowledge of monitoring/alerting tools: Splunk, AppDynamics, Prometheus, Grafana
• Experience with cloud integration (storage, tech stack tools)
• Strong CLI proficiency
• Solid troubleshooting and production support background in an SRE or similar operational role

Nice to Have:

• Experience in regulated or high-availability enterprise environments
• Scripting/automation experience
• Familiarity with ITIL or incident management frameworks

Key Skills

Education

Bachelor's degree