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United Software Group Inc Logo
Site Reliability Engineer / Production Support

United Software Group Inc

 

San Leandro, CA, USA

Posted On: 1 day ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: Site Reliability Engineer
Tenure: Contract - Corp-to-Corp
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Description

You will maintain the resiliency, performance, and availability of Digital Sales & Marketing platforms within a microservices architecture.

This role is on-site.

Responsibilities

  • Analyze and troubleshoot production issues by reading stack traces and exceptions.
  • Represent platform engineering teams during outages and collaborate with engineering to resolve them.
  • Drive Root Cause Analysis (RCA) with stakeholders to implement permanent resolutions.
  • Build monitoring dashboards and configure alerts to proactively spot performance bottlenecks.
  • Automate tasks to remove toil and maintain SLAs and SLOs.

Required Skills

  • 10+ years of experience in Production Support or SRE teams.
  • Hands-on Java/J2EE coding experience, including Spring and Spring Boot.
  • Proficiency in Python and Shell scripting.
  • Experience with JavaScript, Angular, or React stacks.
  • Strong knowledge of Microservices, SOAP, and REST API styles.
  • Expertise in Splunk for monitoring and alerting.
  • Experience with Oracle SQL and MongoDB queries.
  • Hands-on use of APM tools such as ELK, Grafana, Prometheus, AppDynamics, or Dynatrace.
  • Experience with container orchestration and resource management like Kubernetes, OpenShift, or PCF.

Preferred Skills

  • Knowledge of caching tools like Redis or memcache and messaging tools such as Kafka or MQ.
  • Working knowledge of CI/CD pipelines using Jenkins, Git, or Bitbucket.

Education

Not specified

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