Site Reliability Engineering Senior Lead

You own and drive reliability outcomes at scale for real-time, distributed payment and transaction processing platforms meeting strict SLAs, SLOs, and regulatory requirements.

Responsibilities

• Define reliability architecture and standards across services, platforms, and infrastructure.
• Design and evolve enterprise-grade observability platforms (metrics, logs, traces, SLOs/SLIs).
• Lead incident response for high-severity production issues, driving root-cause analysis and fixes.
• Set strategy and drive adoption of SRE best practices, including error budgets and capacity modeling.
• Architect automation platforms to eliminate toil and enable safe production releases.

Required Skills

• 10+ years of software engineering experience building large-scale, distributed systems.
• Significant experience operating mission-critical systems in Payments, FinTech, or Banking environments.
• Expertise in AWS, Azure, and GCP.
• Proficiency with Prometheus, Grafana, and Datadog for monitoring.
• Strong command of Linux and Python.
• Experience with configuration management using Ansible.

Preferred Skills

• Experience with Splunk, ELK stack, or Oracle RDMS.
• Familiarity with CI/CD platforms and release automation in regulated environments.