Description

You will manage the migration from legacy ITSM tools to SMAX and serve as the organization's Subject Matter Expert.

Responsibilities

• Manage all administrative duties during the SMAX migration process.
• Own the end-to-end implementation and resolution of all related technical tickets.
• Train client employees and contractors on SMAX usage and general deployment.
• Act as the primary Subject Matter Expert for the organization.
• Manage implementation workflows and technical support tickets.

Required Skills

• Direct administrative experience with SMAX.
• Experience performing tool conversions and migrations.
• Strong interpersonal and communication skills for effective training delivery.
• Any graduate degree.
• 1+ years of relevant experience.

Key Skills

Education

ANY GRADUATE