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Software Asset Management Tool Architect

Thomson Reuters

 

Bengaluru, Karnataka, India

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Asset Management Specialist
Tenure: No Preference/Any
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Description

You will provide engineering expertise and architectural guidance for software asset management products across the organization.

This role is on-site.

Responsibilities

  • Interface with product support and development groups to resolve complex technical issues.
  • Perform customer site break-fix activities remotely or on-site using consistent methodologies.
  • Provide second-level support for problem resolution, including the reproduction of customer issues.
  • Lead project implementation teams to integrate products at customer sites and deliver technical training.
  • Support pre-sales teams with product demonstrations and advice on architectural design and integration.

Required Skills

  • 5+ years of experience in software asset management or related engineering roles.
  • Hands-on experience with USU LIMA.
  • Proficiency with ServiceNow SAM Pro.
  • Experience with Flexera.
  • Proven ability to perform break-fix activities.
  • Experience supporting alpha and beta programs.
  • Ability to maintain detailed site documentation and provide feedback to development teams.

Preferred Skills

  • Experience leading project implementation teams for product integration.

Education

Any Graduate

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