You will own the management and optimization of the organization's software assets.
Responsibilities
- Lead preparation and defense for external vendor audits (Microsoft, Adobe, SAP) to mitigate financial and legal exposure.
- Identify underutilized licenses and implement optimization processes; recommend contract renewals and right-sizing subscriptions (SaaS/Cloud).
- Maintain the "Single Source of Truth" for software assets within the Americas Zone.
- Produce monthly KPIs for senior IT leadership covering coverage, compliance status, spend analysis, and optimization progress.
Required Skills
- 3-5 years of dedicated experience in Software Asset Management within a large, multinational corporate environment.
- Deep understanding of licensing models: SaaS (Microsoft 365, Adobe Creative Cloud, Salesforce), Cloud/Infra (Azure, AWS BYOL), and On-Premise (per-core, per-user, device-based).
- Expert-level Excel skills: VLOOKUPs, Index/Match, Pivot Tables, Power Query for normalizing large datasets.
- Experience configuring discovery patterns, managing entitlements, and running reconciliation engines within ServiceNow.
- Familiarity with key AMER vendors and reviewing software contract terms and conditions.
- Bachelor’s degree in IT, Finance, or a related field.
- Knowledge of Microsoft, Adobe, SAP, Azure, AWS, and ServiceNow.
Preferred Skills
- CSAM (Certified Software Asset Manager) or similar IAITAM recognized certifications.
- Advanced proficiency in ServiceNow SAM Pro.