Description

What's the Job?

• Analyze failure signals from cloud gaming hardware to identify root causes of issues.
• Develop and refine troubleshooting guides to assist onsite technicians in hardware repairs.
• Implement improvements to automated health monitoring and repair systems.
• Collaborate with cross-functional teams to enhance system reliability and performance.
• Document technical findings, trends, and solutions for continuous process improvement.

What's Needed?

• Bachelor's degree in computer science, computer engineering, or a related technical field.
• 2-4 years of experience in hardware troubleshooting, system diagnostics, or related roles.
• Proficiency in debugging hardware issues and developing troubleshooting documentation.
• Experience with scripting or command-line tools, especially C# and PowerShell.
• Strong analytical skills with the ability to prioritize and manage multiple issues effectively

Key Skills

Education

Any Graduate