Description

Analyze cloud gaming hardware failure signals and implement improvements to automated health monitoring and repair systems.

This role is on-site.

Responsibilities

• Analyze failure signals from cloud gaming hardware to identify root causes of issues.
• Develop and refine troubleshooting guides to assist onsite technicians in hardware repairs.
• Implement improvements to automated health monitoring and repair systems.
• Collaborate with cross-functional teams to enhance system reliability and performance.
• Document technical findings, trends, and solutions for continuous process improvement.

Required Skills

• 5+ years of experience in hardware troubleshooting, system diagnostics, or related roles.
• Proficiency in C# and PowerShell scripting or command-line tools.
• Strong debugging skills for hardware issues.
• Experience developing troubleshooting documentation.
• Strong analytical skills with the ability to prioritize and manage multiple issues effectively.
• Bachelor's degree in computer science, computer engineering, or a related technical field.

Key Skills

Education

Any Graduate