Description

You will design, develop, implement, test, document, and deploy full-stack, cloud-native, contact center-related software applications and services.

Responsibilities

• Design and implement solutions using multi-threaded programming in Python and React/Node.js.
• Translate business and functional requirements into technical specifications for scalable solutions.
• Own the delivery of entire system components or applications.
• Serve as the technical lead on complex projects adhering to engineering best practices.
• Produce comprehensive, usable software documentation.

Required Skills

• 5+ years of experience in Software Engineer or Software Developer roles.
• MS or BS in Computer Science, Engineering, or a related quantitative field.
• Coding proficiency in Python.
• Front-end development experience with Javascript/React.
• Proficiency developing with AWS Lambda, Step Functions, DynamoDB, AppSync, Bedrock, SageMaker, and CloudWatch.
• Experience developing and integrating REST-based or GraphQL-based APIs.
• Proficiency developing infrastructure-as-code using AWS CloudFormation or AWS CDK.
• Experience collaborating in Git repositories, managing pull requests, and using GitHub Actions.
• Experience utilizing Generative AI large language models.

Preferred Skills

• Experience with Contact Center development and telephony infrastructure.
• Experience with prompt engineering for modern large language models.

Key Skills

Education

Any Graduate