Description

You provide subject matter expertise and application support for Epic Radiant, resolving complex issues to maintain system stability.

This role is remote.

Responsibilities

• Troubleshoot and resolve complex Epic Radiant incidents, analyzing root causes to deliver timely solutions.
• Support application configuration, enhancements, testing, and production deployment activities.
• Monitor application performance to proactively identify and mitigate potential issues.
• Execute SQL queries for troubleshooting, data validation, and database management.
• Maintain technical documentation, configuration records, and known issue logs.

Required Skills

• 5+ years of experience in Epic application support, specifically with Epic Radiant.
• Proven experience as an Epic SME, Senior Analyst, or Consultant.
• Strong hands-on troubleshooting and application configuration skills.
• Proficiency in SQL and database management for data validation.
• Experience with system integration and data migration.
• Knowledge of incident, problem, change, and release management processes.
• Ability to collaborate with technical, functional, and business teams.

Preferred Skills

• Healthcare application support experience.
• Experience driving continuous improvement for application stability.

Key Skills

Education

Any Graduate