Description

You will deliver support and enhancements for Microsoft Dynamics 365 Customer Service and the Power Platform.

This role is on-site.

Responsibilities

• Provide Level 2 and Level 3 support for Dynamics 365 Customer Service and Power Platform solutions.
• Diagnose and resolve complex technical issues to minimize operational disruption.
• Develop and implement enhancements using Power Apps (Canvas & Model-driven), Power Automate flows, and Power Portal configurations.
• Collaborate with stakeholders to gather requirements and deliver solutions aligned with organizational goals.
• Maintain and optimize integrations with Dataverse, SharePoint, Azure services, and enterprise systems.

Required Skills

• 5+ years of professional development experience.
• Proficiency with Power Apps, Power Automate, and Power Portal.
• Experience with Microsoft Dynamics 365.
• Knowledge of Dataverse and SharePoint integration.
• Familiarity with Azure services.
• Ability to adhere to ITIL4 incident, problem, and change management processes.
• Understanding of ISO27001 security standards.

Key Skills

Education

Any Graduate