Description

You will manage, maintain, and troubleshoot internal software applications and tooling to support organization-wide operations.

This role is remote.

Responsibilities

• Triage and respond to support requests from client engineers.
• Diagnose and resolve issues using debugging techniques and relevant tools.
• Extract and analyze data from log files to identify root causes.
• Write basic tools and test cases to improve support speed and quality.
• Collaborate with technical writers to improve documentation and provide feedback to influence product development.

Required Skills

• 5+ years of experience in ML/AI.
• Expertise in Python coding.
• Strong problem-solving and debugging skills.
• Ability to communicate effectively within a technical environment.
• Experience escalating issues to engineering teams.
• Ability to generate reports on program performance.
• Any Graduate degree.

Key Skills

Education

Any Graduate