Description

Own support and configuration for the Odessa product, focusing on leasing, lending, and loan servicing modules within an on-site environment.

You will troubleshoot integration issues, manage incident workflows, and translate business requirements into technical solutions for distributed teams.

Responsibilities

• Configure workflows and business rules using Odessa Studio or Designer.
• Investigate and validate data using complex SQL queries against SQL Server or Oracle.
• Troubleshoot REST and SOAP API integrations using tools like Postman.
• Manage incidents and changes via ServiceNow or Jira.
• Automate routine support tasks with PowerShell or Python scripts.

Required Skills

• 5+ years of hands-on experience with the Odessa product (leasing, lending, or loan servicing).
• Domain knowledge in auto, commercial, or captive finance, including loan lifecycle and funding.
• Proficiency in writing SQL for data investigation and understanding schema design.
• Strong understanding of REST/SOAP API concepts and JSON/XML data exchange.
• Experience with ServiceNow or Jira for incident and change management.
• Bachelor's degree in Computer Science or a related field.

Preferred Skills

• Familiarity with Odessa Studio/Designer for workflow configuration.
• Understanding of captive finance processes such as OEM dealer programs or floorplan structures.

Key Skills

Education

Bachelor's degree