Provide Tier 3 production support for first-party industrial control, telemetry, credential management, and datacenter operations solutions.
Restore services and troubleshoot issues across application, connectivity, alarming, authentication, configuration, networking, deployment, upgrades, and dependencies.
Administer and support Microsoft SQL Server environments, including performance tuning, high availability/disaster recovery, backup and recovery, and database security.
Maintain and troubleshoot C#/.NET applications, services, APIs, integrations, T-SQL objects, data models, and reporting tools.
Create and maintain documentation, runbooks, troubleshooting guides, deployment checklists, operating procedures, and known-issue records to support consistent service recovery.
What's Needed?
SQL experience (must-have hard skill).
C# experience (must-have hard skill).
.NET experience (must-have hard skill).
Working knowledge of Microsoft technologies such as IIS, SQL Server, SQL Reporting Services, SQL clustering, Active Directory, and Outlook.
Strong Windows operating system knowledge and experience supporting production incidents, including communication across engineering and operations teams and participation in an on-call rotation when required