Description

Job Description: 
Software Engineer Specialist with deep, hands-on Amdocs Clarify CRM 6.x expertise to design, build, and support CRM solutions for a major telecom program. You will own architecture and interface technical design, develop and maintain Clarify customizations, and serve as a technical point of accountability for your work products, while bringing modern GenAI development tools into day-to-day engineering.

Key Responsibilities: 
    Design architecture and interface technical design for CRM solutions.
    Develop, modify, debug, and maintain software code according to functional, non-functional, and technical design specifications.
    Investigate issues by reviewing and debugging code, provide fixes and workarounds, and review changes for operability to maintain existing solutions.
    Collaborate within the team and with cross-functional groups; participate in peer code reviews with constructive comments and suggestions.
    Assume technical accountability for your work products within the application and provide technical support during solution design for new requirements.
    Actively pursue innovation, continuous improvement, and efficiency in all assigned tasks.

Required Qualifications: 
    7+ years of professional software engineering experience.
    Mandatory: hands-on experience with Amdocs Clarify CRM 6 or 6.5.
    Working knowledge of the ClearBasic language used in Clarify CRM 6.5.
    Strong understanding of the CRM 6.5 data model and database design.
    Hands-on experience with GenAI development tools (e.g., AI coding assistants) in a professional setting.
    Experience with structured SDLC and release processes, code reviews, and production support.

Nice to Have: 
    Telecom BSS/OSS domain experience (Tier-1 carrier programs).
    Oracle SQL / PL-SQL and integration experience (Java, web services) alongside Clarify.
    Prior delivery on Amdocs programs

Key Skills

Education

Any Graduate