Experience (US Only) and Education

12+ years of Software Development experience
5+ years of Software Development management experience
BS Engineering/Computer Science or equivalent experience required; advanced degree preferred
Lead internal and external technology resources.
Successfully partner and lead large offshore resources in solving complex business needs.
Perform reviews to ensure enterprise and architectural standards and processes are followed.
Complete management responsibilities to include performance management, hiring, and coaching of staff.
Utilize best practices and understand emerging trends.
Write advanced complex code for computer systems and serve as a senior source of expertise.
Manage system and user acceptance testing cycles to ensure accurate and quality business solutions.
Lead the development of technical standards, and perform reviews to ensure enterprise and architectural standards and processes are followed.
Recommend technical strategy and direction across functional area.
Participate in development and evolution of architecture.
Provide design input across a product.
Spend time directly with customers, end users, and internal subject-matter experts — in their offices, on their calls, and observing their workflows — to develop firsthand understanding of operational challenges.
Translate ambiguous, half-formed customer pain into crisp problem statements the team can build against.
Partner with customers and internal stakeholders to prototype, validate, and refine workflows and user experiences based on direct feedback and observed user needs.
Bring the customer voice back into roadmaps, technical strategy, and architectural trade-offs.
Serve as a primary technical point of contact for customers and external technology resources, including communicating clearly with non-engineering audiences (e.g., lawyers, legal operations) and adapting language to the audience without dumbing it down.
Consult with stakeholders to find alternative work-arounds during system outages.
Travel to customer sites as needed to observe workflows and gather product feedback.
Serve as acknowledged "go to" person on coding and technical issues.
Interface with other technical personnel or team members to finalize requirements.
Write and review portions of detailed specifications for the development of system components of moderate complexity.
Complete bug fixes.
Design and work with complex data models.
Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
Manage and encourage new ideas from staff to foster improvements through innovations.
Empower the staff to be accountable and responsible for their own actions and decisions.
Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
All other duties assigned.
Key experience and proven competencies in technologies associated with responsibilities.
Knowledge of large complex systems.
Proven experience utilizing Alternative Sourcing Models.
Strong knowledge of architectural principles.
Proven ability to leverage technical metrics to drive effective business decisions.
Proven expert in partnering with and leading internal and external technology resources in solving complex business needs.
Expertise and proven experience in both Managed Services and Staff Augmentation models.
Strong proficiency in database technology, design and manipulation, optimization, best practices, and leading industry trend knowledge.
Knowledge in normalized/dimensional data modeling principles and their application to complex business needs.
Expertise in techniques for design and code reviews of offshore technical proposals.
Proven knowledge and experience in project planning and management tools to manage project progress, budget, and scope.
Experience in code reviews and development approaches.
Expertise in industry best practices in offshore partnership development.
Proven ability to lead test-driven development and maintenance.
Industrywide or broad companywide technical knowledge.
Specialized coding skills.
Proven ability to adapt to new roles and responsibilities.
Software development process expert in applicable methodologies (e.g., Agile, Waterfall).
Expertise in industry technology language development trends.
Expert knowledge of multiple data storage subsystems.
Advanced skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
Advanced organization/project planning, time management, and change management skills across multiple functional groups and departments, and advanced delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
Excellent problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.
Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, and non-technical domain experts, including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.
Demonstrated ability to elicit needs from customers and domain experts through direct observation and structured conversation, and to convert those observations into technical requirements and design decisions.
Strong budgeting and finance skills.
Proven expertise in the use and development of applicable desktop tool sets.
Strong proficiency with data manipulation language including optimization techniques.
Ability to design and work with complex data models.
Expertise in development languages including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX, and .Net.
Knowledge in using and developing applicable tool sets.