Description

RESPONSIBILITIES

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce's Well-Architected Framework
• Providing technical leadership and mentorship to development teams, including state employees and contractors
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment
• Setting the technical direction for MDHHS Child Welfare applications
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies
• Ensuring compliance with security, performance, and regulatory standards

• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms
• Design and implement application security that complies with State of Michigan policies
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines
• Review and approve State of Michigan system engineering methodology or other required technical deliverables

Primary Duties (15%): Provide technical leadership to the application development team, agency, and external groups

• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule
• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items
• Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements
• Solve complex system design and programming problems which ensure high security is addressed for client level of data
• Plan for coordination, development, testing and integration of systems and data with Bridges

Primary Duties (5%): Research and evaluate relevant technology as it pertains to the business strategy

• Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards
• Recommend configuration management tool best practices
• Identify/Share/Recommend improvements to tools and technology to development team and technical support staff

QUALIFICATIONS

Required:

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences
• 2-3 Salesforce certifications required
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Preferred:

• Salesforce Architect certification
• Experience working on enterprise-level implementations
• Database-related certifications
• 5+ years of experience working within Agile development environments
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams

Key Skills

Education

Any Gradute