Description

You will own the architecture, deployment, and optimization of SolarWinds and LogicMonitor platforms across transit systems.

Responsibilities

• Architect, deploy, and optimize SolarWinds modules (NPM, SAM, NTA, DPA) and LogicMonitor platforms across transit systems.
• Develop custom dashboards, alerts, and reports aligned with operational KPIs and SLA thresholds using SolarWinds and LogicMonitor.
• Integrate SolarWinds with cloud platforms, enterprise systems, and third-party tools for unified observability.
• Partner with application owners to provide out-of-the-box and custom monitoring solutions.
• Maintain and enhance monitoring for infrastructure operations while documenting architecture and escalation protocols.

Required Skills

• 5+ years of hands-on experience with SolarWinds in enterprise or public sector environments.
• 5+ years deploying and managing LogicMonitor in hybrid or cloud environments.
• 5+ years with strong command of SNMP, WMI, NetFlow, and database polling techniques.
• 5+ years proficiency in scripting using PowerShell and Python for automation and custom integrations.
• 5+ years experience with hybrid environments (on-prem/cloud), specifically Azure or AWS.
• 5+ years familiarity with ITIL practices and incident response workflows.

Key Skills

Education

Any Gradute