You will own the design, delivery, and operational readiness of ServiceNow integrations and data architecture.
This role is on-site.
Responsibilities
Define and enforce standard integration patterns for ServiceNow and enterprise systems, including event-based and API-led approaches.
Rationalize existing integrations across converging instances into a target state architecture aligned with security and error handling standards.
Drive end-to-end integration delivery, coordinating with internal system owners (SAP, HR, Data Lake) and vendors to establish clear integration contracts.
Partner with DevOps and Testing Leads to define integration testing strategies and establish monitoring, logging, and alerting standards for production observability.
Own ServiceNow data architecture, including core tables and reference data, while ensuring governance and resolving data inconsistencies across modules.
Required Skills
5+ years of experience as a Solution Architect or similar role.
Deep expertise in ServiceNow integration design and data architecture.
Strong understanding of API-led connectivity, event-based patterns, and async/sync mechanisms.
Experience integrating with SAP, HR platforms, and Data Lakes.
Proficiency in DevOps practices and CI/CD pipelines for integration testing.
Ability to define data governance, quality standards, and lifecycle management.
Experience with enterprise data modeling and resolving data inconsistencies.
Strong stakeholder management skills to coordinate across technical and functional teams.
Preferred Skills
Experience with ServiceNow Golden Instance implementations and instance convergence.
Knowledge of enterprise data lake integration projects.