Description

Job Description

Qualifications & Experience

Essential

•    Bachelor's degree in Computer Science, Software Engineering, or a related field (Master's preferred).

•    10+ years in IT, with 5+ years as a Solution or Enterprise Architect on large-scale, consumer-facing digital platforms.

•    Proven track record architecting mobile apps (native iOS/Android and/or Flutter/React Native) at consumer scale and high traffic.

•    Deep expertise in API-led and microservices architecture and event-driven integration; hands-on with an iPaaS / API management platform (Azure API Management, MuleSoft, or similar), REST/GraphQL, and messaging/streaming (Kafka / Azure Event Hubs).

•    Experience architecting unified / omnichannel commerce, e-commerce, or marketplace platforms, including cart, checkout, payments, and order orchestration.

•    Strong identity and access management background (OAuth2/OIDC, SSO, CIAM).

•    Experience integrating POS / inventory, ticketing, and/or F&B systems — ideally in attractions, hospitality, retail, or travel.

•    Cloud-native architecture, preferably on Microsoft Azure, with DevSecOps practices.

•    Real-time and streaming data architecture, and a strong grasp of security and data privacy (UAE PDPL, GDPR, PCI-DSS).

•    Architecture modelling and documentation (TOGAF / ArchiMate / C4).

Desirable

•    Biometric / facial-recognition identity experience (e.g. FacePass-style solutions).

•    Awareness of computer-vision / CCTV analytics for operational use cases.

•    Theme-park, attractions, or large-venue experience.

•    TOGAF, Azure Solution Architect Expert, or equivalent certifications.

•    Vendor management and RFP / procurement experience.

•    Arabic language skills.

Core Competencies

•    Strong stakeholder and vendor management, with the ability to influence senior leadership.

•    Clear technical communication and high-quality documentation.

•    Pragmatic and delivery-focused, comfortable with ambiguity and legacy constraints.

•    Systems thinker able to balance guest experience, commercial goals, and technical feasibility.

Key Stakeholders & Interfaces

•    Digital & Technology leadership (Digital Platform Director; VP, Digital & Technology).

•    Mobile app product, delivery, and PMO teams.

•    Enterprise system owners: Ticketing, Retail, F&B, Guest Experience, Marketing, and Security / CCTV.

•    External vendors and system integrators across the systems in scope.

Key Skills

Education

Any Graduate