Description

Lead the implementation and rollout of PSA project and resource management products for customer service businesses.

Responsibilities

• Manage the rollout and ongoing implementation of PSA products.
• Drive product feature enhancements and manage task updates.
• Recommend solutions based on industry best practices.
• Develop deep knowledge of existing rollout features and use cases.

Required Skills

• 5+ years of professional experience.
• Solutions-level experience with Certinia (formerly FinancialForce) PSA.
• Strong understanding of PSA project and resource management workflows.

Key Skills

Education

Not specified