Description

You will drive technical success throughout the pre-sales process for enterprise accounts across the APJ region.

Responsibilities

• Lead technical discovery sessions to uncover customer challenges and articulate technical solutions.
• Execute Proof-of-Concept implementations and manage strategic pilots for enterprise clients.
• Build and deliver complex product demonstrations and technical presentations to both technical and non-technical audiences.
• Collaborate with Account Executives, Professional Services, and Partners to plan for deal success.
• Contribute to the engineering community by developing demo assets and reusable presentations.

Required Skills

• At least 3 years of experience in a technical pre-sales role within the CPaaS, SaaS, or Telecom space.
• Native and business fluency in Mandarin (speaking and writing).
• Solid understanding of voice protocols (VoIP), SIP implementations, or messaging APIs.
• Experience designing and consuming REST APIs.
• Proficiency in coding with one or more backend languages: Java, C#, Node.js, Python, or PHP.
• Experience with web technologies including JS and React.
• Knowledge of public cloud platforms such as AWS, Google Cloud, or Microsoft Azure.
• Strong ability to communicate complex technical topics and guide customers through technical solutions.

Preferred Skills

• Hands-on backend development experience.
• Familiarity with mobile development for iOS and Android.
• Technical experience with WebRTC, Contact Centre, or SIP.
• Knowledge of automation, cloud-native development, and sales methodologies.

Key Skills

Education

Any Graduate