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Hanker Systems Inc. Logo
Solutions Architect

Hanker Systems Inc.

 

Norfolk, VA, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Solutions Architect
Tenure: No Preference/Any
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Description

You will architect and implement complex conversational AI solutions, owning the design, development, and optimization of chatbot systems.

This role is on-site.

Responsibilities

  • Design the overall structure of chatbot solutions, defining features, user flows, and API integration points.
  • Implement and tune Natural Language Processing techniques to enhance understanding and response accuracy.
  • Train, deploy AI models, and monitor performance using custom dashboards.
  • Analyze interaction data to identify patterns, trends, and areas for improvement.

Required Skills

  • 5+ years of hands-on IT design and implementation experience.
  • Developing AI chatbots using Microsoft Bot Framework.
  • Strong programming skills in C#, .NET, JavaScript, or Python.
  • Experience integrating chatbots with various services and third-party APIs.
  • Familiarity with Azure services, specifically Azure Bot Service and Azure AI Search.
  • Knowledge of APIs and web service interaction development.

Preferred Skills

  • Experience leading the creation of technology solutions impacting critical business areas.
  • Ability to develop and present technical proposals to stakeholders.

Education

Any Graduate

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