You will lead technical pre-sales activities and act as a trusted advisor to solve customer business challenges through technical design.
Responsibilities
Partner with Account Executives to execute opportunity qualification, demonstrations, Proof-of-Concept, RFPs, and design documentation.
Lead technical and product sales by recommending best-practice solutions and guiding customers on API implementation.
Build and present interactive, complex product demonstrations to both technical and non-technical stakeholders.
Conduct technical discovery to understand customer pain points and design solutions that address them.
Contribute to the engineering community by creating reusable presentations and mentoring less experienced engineers.
Required Skills
8+ years of pre-sales experience selling complex technical products, or 10+ years of professional experience supporting technical products in delivery or consulting roles.
Proven ability to communicate complex topics through engaging storytelling and technical presentations.
Experience building with REST APIs.
Software development experience in backend languages including Java, C#, Node.js, Python, or PHP.
Web development experience with JavaScript, HTML/CSS, and frontend frameworks such as React, Vue.js, or Angular.
Experience with sales methodologies.
Background in Telecom, SIP, Contact Center, or Customer Engagement.
Bachelor’s or Master’s degree in a technical discipline like Engineering, Mathematics, or Computer Science, or equivalent practical experience.
Preferred Skills
Familiarity with cloud platforms including AWS, Google Cloud, or Microsoft Azure and cloud application architecture.
Experience working with Enterprise level accounts.