Description

You will design, implement, and provide Tier-3 support for applications, systems, and IT products.

Responsibilities

• Triage issues, enhancements, and bug fixes in production software systems timely.
• Support ad-hoc database queries and perform data manipulation tasks.
• Document user incidents and requests within a ticket tracking system.
• Assess client needs and priorities to meet high-priority enterprise needs.

Required Skills

• 5+ years of professional experience.
• Expertise in Data Processing.
• Proficiency with Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Familiarity with Microsoft Visio and Microsoft Project.
• Strong analytical and communication skills.
• Demonstrated self-motivation and capacity for innovation.
• Experience with Software Applications.

Key Skills

Education

Any Gradute